Bookkeeper / Client Support Executive
Location: Morningside, Edinburgh
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Working Hours: Monday to Friday, 9:00 am 5:00 pm (Full-time)
Salary: £24,000 £28,000 per annum (dependent on experience)
Our client is a forward-thinking accounting firm dedicated to leveraging the latest technology to streamline operations and elevate client services.
With a strong reputation and a growing client base, they are now looking to recruit a Bookkeeper / Client Support Executive to join their supportive, friendly team. This role offers flexibility, career development, and the opportunity to grow within a professional environment.
The Role
Youll play a vital role in supporting clients with both bookkeeping and customer service, ensuring high standards and timely delivery across all financial processes.
Key responsibilities include:
* Providing bookkeeping and client support to a portfolio of clients
* Processing payroll, VAT, and CIS work (key focus of the role)
* Maintaining accurate financial records and preparing VAT returns and self-assessments
* Supporting with accounts preparation where required
* Managing accounts payable and ensuring timely invoice processing
* Communicating with clients primarily via email and online platforms
* Responding to client queries and resolving accounting or technical issues
* Advising on cloud-based accounting systems, including implementation and training
Collaborating with internal teams and contributing to process improvements
Managing workloads effectively to meet deadlines
Keeping up to date with accounting best practices and software developments
Requirements
Essential
Minimum of 2 years experience in bookkeeping and customer service
Strong knowledge of VAT, payroll, and self-assessment
Strong experience using Xero
Excellent communication and organisational skills
Proactive and customer-focused approach
Desirable
Experience with cloud accounting software such as QuickBooks or FreeAgent (preferred but not essential as training can be provided)
Experience within an accountancy practice
AAT qualified or part-qualified
Qualified accountant
Background in Business Services or Advisory
Whats in It For You
Company pension scheme
Paid holidays
Casual dress
Onsite parking
Study support
Performance reviews every 6 months
Bonus scheme (in development)
Flexible working, including hybrid options after probation
Supportive and friendly working environment
Clear progression opportunities, including:
oClient Manager
oAccounts Assistant pathway
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