About Us: At Phoenix Medical Supplies, we pride ourselves on delivering top class, business relevant solutions to the UK healthcare industry. Join us and be a part of a team that really makes a difference. We are currently seeking a Credit Controller to liaise with our customers within a given region. The role will involve overseeing payment collections, as well as ongoing adherence to the relevant policies and procedures. Key Responsibilities: Making sure that customers adhere to the terms of credit Identify problem accounts To follow processes as outlined by team leader To preserve goodwill with customers showing dignity and empathy as required To deal with high volume ledger Liaise with other departments by both email and telephone to ensure prompt resolution of queries To ensure that cash is allocated correctly and in a timely manner Reconcile transactions and balances to maintain accurate accounts To attend ad hoc meeting both internal and external where deemed necessary To achieve section targets as outlined by team leader To complete internal core and advanced skill modules To complete Ad Hoc Reports as requested by team leader Create and distribute Ad Hoc Customer reports as required To be instrumental in achieving section targets To report any areas of concern to team leader What We’re Looking For: Minimum 2 years of experience within credit control Strong communication and interpersonal skills Excellent negotiation and problem solving skills Have proven track record in reducing DSO Good Microsoft office skills Experience of dealing with high volume accounts What We Offer: 25 days (pro rata) annual leave plus bank holidays, increasing with length of service Medicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions) iTrent Financial Wellbeing – an app to help manage and access your pay flexibly High street discounts and offers Employee Assistance Programme (EAP) Contributory Pension Scheme Fully funded accredited training programmes through the Apprenticeship Scheme