Animal House Vets, Chalks Road Surgery, Bristol, South West
We are looking for a friendly and approachable Veterinary Receptionist to join our fantastic team at Animal House Vets.
As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment.
What does the role involve?
* Greet clients and their pets as they arrive at the clinic
* Answer phone calls and schedule appointments
* Check-in patients and verify their information
* Update patient records and ensure accuracy of information
* Process payments and maintain accurate financial records
* Maintain cleanliness of reception area and exam rooms
About the rota
This is a full-time role working 39.75 hours per week. This will either be spread over 5 days or as 4 longer days, these hours will also include working 1 in 4 Saturdays.The shifts could be at any of our 4 branches so someone who drives and has their own car would be preferred.
The ideal candidate will have a passion for animals and experience in customer service and administrative tasks, and a minimum of three GCSEs grade 4/C or above.
We are looking for someone with excellent communication skills, both verbal and written, strong organisational skills and attention to detail, the ability to multitask in a fast-paced environment, proficiency in computer skills, including Microsoft Office Suite and experience in customer service and administrative tasks.
In addition to a competitive salary, you will benefit from:
* 6.6Weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Discounted staff pet care
Animal House Vets, Chalks Road Surgery
Chalks Road, St. George, Bristol, BS5 7AA, United Kingdom
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