Overview
Join to apply for the Receptionist role at Hilton Grand Vacations.
RESORT: Wychnor Park Country Club
LOCATION: Burton-On-Trent, DE13 8BU
HOURS: 24 per week
SALARY: £12.58 per hour
Are you looking for a unique and exciting opportunity in the hospitality industry? Wychnor Park Country Club is a world-class resort dedicated to providing exceptional experiences for members and guests. We are looking for a Receptionist to join the team on a shift basis with a flexible pattern and a range of benefits. This role offers opportunities for growth and success.
Reporting to the Head of Reception, the main job duties will include, but are not limited to:
* Check guests in and out of the accommodation, handle queries, complaints and requests, and process payments where appropriate
* Answer the switchboard in a timely and professional manner
* General administrative duties and daily banking
* Be the first point of contact for all guests and ensure expectations are met or exceeded
* General ad hoc duties as requested by managers
Skills and Experience
* Previous experience in a similar role is advantageous
* Ability to multi-task and work under pressure
* Excellent communication skills both written and verbal
* Ability to work on your own initiative as well as part of a team
* Positive, can-do attitude
* Must be computer literate
The role requires the successful candidate to work 24 hours per week, as per the departmental rota, including weekend and Bank Holiday work on a shift/rota basis. Own transport is required due to the location of the resort.
In return for your dedication and passion, we offer a range of benefits, including:
* Participation in our resort privilege program, providing access to exclusive employee discounts throughout Europe
* Opportunity to earn referral bonuses through our referral program
* Generous holiday entitlement, allowing you to recharge and enjoy quality time with loved ones
* Access to our Employee Assistance Program (EAP), providing confidential support and guidance
* Free parking
* Utilisation of modern leisure facilities to promote work-life balance
* Uniform provided
* Training opportunities for skill development
* Perks at Work Membership, with discounts on various products and services
Wychnor Park Country Club is committed to fostering diversity and inclusion in the workplace. We welcome applicants from all backgrounds and abilities and provide reasonable accommodations during the recruitment process.
Join our ambitious and collaborative team and contribute to creating unforgettable experiences for our guests. Apply now and embark on an exciting journey with us.
Employment details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industry: Hospitality
Note: This job posting may include location-based listings and related roles for discovery purposes.
#J-18808-Ljbffr