Joules Assistant Store Manager – Norwich
Location: Norwich
Contract: Permanent, Full time
Salary: £28,019+
Shifts: 38.75 hrs p/w – Mon 09:15–17:45, Wed 09:15–17:45, Thu 09:15–17:45, Fri 09:15–17:45, Sat 09:15–17:45
About the Role
The Assistant Store Manager supports and, when required, steps into the Store Manager’s shoes to ensure the store delivers a unique and engaging shopping experience. You will drive sales performance, manage operational standards and efficiencies, support marketing initiatives, and maintain high customer‑service standards.
Responsibilities
* Support and step into the Store Manager’s shoes when necessary.
* Drive the commercial performance of the store by creating a distinctive shopping experience.
* Manage store operations, set up and maintain exceptional operational standards, and implement efficiencies to boost profitability.
* Set and monitor KPIs, targets, and team performance.
* Support the Store Manager in implementing marketing and brand initiatives.
Qualifications
* Previous experience in a retail supervisory or assistant manager role.
* Demonstrated ability to work to KPIs and targets with a strong customer‑service focus.
* Commercially driven and marketing savvy.
* Strong leadership and team development skills.
Benefits
* Recognition and rewards for outstanding performance.
* 25% off most Joules, NEXT, MADE, Lipsy, Gap and Victoria’s Secret products (when purchased through NEXT).
* 10% off most partner brands and up to 15% off Branded Beauty.
* Access to discounts at Staff Shops.
* Life assurance.
* Discounted health plan for you and your family.
* A vibrant, supportive work environment.
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