Go back Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Think Family Safeguarding Administrator
The closing date is 10 November 2025
An exciting opportunity has arisen within the Think Family Safeguarding Service (TFSS) for an administrator (full‑time – 37.5 hours per week). We are looking for a highly skilled administrator who will provide effective and confidential support across the TFSS and work alongside other team members.
The post holder will be based at Claire House, Lower Ince Health Centre, primarily supporting the Children in Care Team within the TFSS, but will also support all elements of the service as directed by the Line Manager and work‑stream priorities.
Please note that this vacancy may close early if a sufficient number of applications are received. We encourage interested candidates to apply promptly to avoid disappointment.
Main duties of the job
* Oversee day‑to‑day management of the TFSS administrator role and support the effective and responsive running of the Children in Care office.
* Prioritise and organise day‑to‑day workloads, maintaining confidentiality throughout.
* Implement and maintain coherent systems and databases to facilitate safeguarding and child‑in‑care processes using Word, Excel and Access.
* Liaise with staff within and outside the organization, including professionals responsible for children in care.
* Distribute information to a wide range of recipients in a confidential and discreet manner.
About us
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’.
People at the Heart: Listen and Involve, Kind and Respectful, ONE Team. WWL is committed to placing the patient at the heart of everything we do, ensuring safe and effective care that acknowledges and ensures dignity.
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
COVID‑19 vaccination remains the best way to protect yourself, your family, your colleagues and patients. While it is not a condition of employment, we encourage our staff to get vaccinated. If you are unvaccinated, helpful advice and information are available by contacting covid‑19.vaccine@wwl.nhs.uk.
Job responsibilities
* Support the TFSS Practitioners and other team members by providing efficient, confidential administrative services.
* Manage and maintain coherent systems and databases for safeguarding processes using Word, Excel and patient data systems.
* Communicate and distribute information to staff and external professionals in a professional and confidential manner.
Person Specification
Qualifications
* GCSE/CSE/O'Level Standard Grade 4/C or equivalent.
* Knowledge of administrative systems, patient information systems, office procedures and data input procedures.
* IT Qualification.
Experience
* Experience working in an office environment.
* Experience working to deadlines.
* Experience with electronic patient data systems.
* Knowledge of a health care environment is an advantage.
Skills & Knowledge
* Effective communication using a variety of methods.
* Understanding of NHS responsibilities regarding the management of confidential information.
* Self‑organisation and initiative.
* Competent in Microsoft Office, Outlook and diary management.
* Good working knowledge of effective office systems, robust filing systems and diary management.
* Ability to think widely, analyse problems and develop solutions.
Additional
* Ability to work effectively both alone and as part of a team to deliver high standards.
* Flexible working to meet service needs.
* Ability to work across several sites within the Wigan area.
* Speak English to an appropriate standard: confidence, accuracy, correct sentence structure and vocabulary.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check will be required.
Employer name
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Contract
Permanent
Working pattern
Full‑time
Salary
£24,937 to £26,598 per annum (pro rata)
Benefits
Competitive salary, pension scheme, flexible working options, professional development opportunities.
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