Overview
Phlebotomist – High Wycombe – (Job Ref: 25/WHYC)
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in the John Lewis store in High Wycombe.
Location: John Lewis Ground Floor, Holmers Farm Way, High Wycombe, HP12 4NW.
Contract Offered: Part-time, Permanent
Working Hours / Shifts: 32 hours per week, across 4 days, between Monday and Sunday, including early and late shifts.
For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.
In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
What does this role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
* Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
* Demonstrate sensitive communication to ensure client understanding and consent.
* Maintain accurate records in PIS, uploading all relevant documentation.
* Represent the company professionally at offsite events and appointments.
* Engage in upselling and cross-selling at our private health clinic.
* Proactively drive sales and exceed targets.
* Complete company forms, specimen labelling, and laboratory test order forms accurately.
* Demonstrate high IT literacy in order to manage various software systems and daily tasks.
Essential criteria
* Previous Phlebotomy experience and certificate or equivalent training.
* Confident using IT programmes.
* Flexibility with working hours, as required by the business inclusive of evenings and weekends.
* Exemplary customer service skills and experience.
* Ability to manage existing clientele and generate new clientele at the same time.
Desirable
* Experience in a private healthcare setting.
* Proficiency in the use of Microsoft packages.
* Confidence and experience working internal / external events.
* Sales / Retail experience.
How do I apply?
Click Apply on the site you are seeing this advert on; they will submit your CV to Randox for review. This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles.
About Randox Health
For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state-of-the-art Randox Health clinics, based in over 30 locations across the UK and Ireland. A mobile service enabling certified Randox Health staff to visit clients at their convenience is also available.
In early 2020, Randox was among the first to respond to the coronavirus pandemic, developing a pioneering diagnostic test for COVID-19 in just a few weeks. Our rapid COVID-19 testing service is trusted and was used by a variety of private companies and individuals, including the sports industry and in the UK Government’s National COVID-19 Testing Programme.
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