Overview
Job Overview Responsible for managing daily operations in accordance with BMW and Mitie policy and procedures within the confines of UK workplace and H&S regulations, best practice and law. To manage the day-to-day operational requirements of the contract in line with customer and contractual expectations by leading and developing the site security / response team. To be the initial management contact on operational security matters, ensuring a consistent quality service delivery and prompt responses to all incidents.
Main Duties
* Medical emergency response - responding to request, 1st aid medical treatment on scene, escalation to and liaising with external services, accident forms, report writing, Corsica.
* 1st aid requests dealt with at Occupational Health Department (out of duty nurse hours of business).
* Accident report writing, medical reports, medical log, transfer requests from OHD to/from hospital.
* Responding to spillages that may have a contamination impact to the environment - oil, paint, solvents, petrol/diesel etc - contain, clean up, escalation, report, BA trained, use of gas detection equipment, PPE, spill kits, vetta drainage inflation equipment.
* Flood response - pumping, creation of dams, clean up, reporting.
* Plan, organize, conduct and control operations as per the individual site instructions.
* Carry out operational audits of site equipment and paperwork.
* Plan and supervise and conduct on-site training as per training programme.
* To manage the Contract Security Personnel working at the location and take responsibility for the professional conduct, coaching & development of the team.
* To act as a key contact for all daily operational security matters across the contract.
* Be responsible for all security activities & standards of all security personnel and ensure that all incidents are managed and responded to in accordance with agreed policies and procedures.
* Provide a highly visible security presence on and around site.
* Operate internal and external patrols.
* Respond to emergencies immediately and request for assistance where required.
* Reporting instances on and around the site.
* Operate search policy as per instructed by BMW.
* Carry out initial investigations and report writing on incidents, accidents, damage, suspicious activities and parking.
* Ensure all security personnel are fully informed / briefed in relation to both the WI's, AI's & the H&S documentation.
* Report immediately to the Mitie Account and Operations Manager any action or inaction which compromises safety.
* Maintain a healthy and safe place of work, ensuring all posts are always in a clean and tidy condition.
* Report missing, damaged or unserviceable equipment to the Mitie Account and Operations Manager.
* Cooperate with Mitie and the client so that the company can carry out its statutory duty under Health and Safety at work etc Act 1974, and all relevant statutory provisions.
* Not intentionally or recklessly interfere with or misuse any property, equipment IT hardware or systems in the interests of health, safety and welfare.
* To provide first line response to all incidents, Fire, Security, Environmental and Health & Safety and manage these in accordance with laid down procedures.
* To provide effective support to the client's Incident Management representative and undertake incident management responsibilities as defined by the client.
* Work in partnership with service partners and customers' representatives, ensuring all aspects of site Security and Fire Prevention requirements are effectively managed.
* To manage the deployment of the Security Team by way of planning, coordination, allocation and supervision via the compiling of rosters etc to cover both duties, holidays and absence.
* Ensure that all staff work in safe conditions, acting upon all reports of accidents and faults and that staff carry out their duties in accordance with procedures and policies.
* To raise the profile of security ensuring that customers are well informed at all times of procedures and processes.
* To manage on a day-to-day basis the CCTV, Fire and Security systems installations, ensuring that all staff are fully trained and competent in their roles and carrying out their required duties.
* To undertake any other tasks as identified by the Mitie Management team or Client being for the good and benefit of the service to the customer.
* Any other duties deemed to be appropriate or necessary to the post.
* Be aware of policy and procedures owned and changed from time to time by Mitie.
* Be aware of policy and procedures owned and changed from time to time by the BMW.
* To follow any other reasonable, safe and ethical instruction as directed by the Mitie or BMW Management team.
Our People
Implement a People Strategy to include:
* Succession Plan to support site resilience.
What we are looking for
* A Level or equivalent in English & Maths
* NEBOSH or IOSH as a minimum
* FREC 3 or FAAW as a minimum
* Full and current driving licence - HGV is desirable but not mandatory. License to be checked prior to driving company vehicles
* Physically fit to pass a site related medical and must be clean shaved at all times due to breathing apparatus use.
* No aversion to working at height or in confined spaces
* Excellent communication skills are essential - report writing, 1-2-1 dialogues, radio communications, logbook entries
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