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Working hours: This role is available part-time, job-share or full-time basis, with our full-time hours being 35 hours per week.
Location: We’re flexible, and home working contracts are available.
The opportunity:
Are you an experienced Medical Underwriter looking for a new challenge? Zurich Corporate Risk, one of the fastest-growing group risk providers in the market, started over 10 years ago and has continued to grow steadily. To support our growth, we are looking for a Medical Underwriter with a passion for medicine and delivering exceptional customer service. You will assess life and income protection applications and make underwriting decisions for members of new and existing Corporate schemes. You will join a small, inclusive, and supportive Underwriting Team committed to your development. Opportunities include supporting underwriters' training, mentoring, coaching, and specialist roles such as vulnerable customers and case clinics. We support flexible working arrangements including part-time, flexible hours, job share, remote work, or compressed hours. Please discuss your flexibility needs at interview.
What will you be doing?
* Make medical underwriting decisions for life and income protection within authority limits and in line with Zurich's philosophy.
* Provide technical medical underwriting support and guidance to customers and distributors, ensuring excellent customer service.
* Train and support team members, including administrative staff and junior underwriters.
* Stay updated with medical underwriting practices considering experience and market conditions.
* Use best practices to enhance process efficiency and effectiveness.
* Deliver against key business, team, and individual KPIs.
* Liaise with Medical Officers and reassurance companies.
* Maintain external distributor relationships.
* Handle queries and referrals within authority limits, analyzing risk and maintaining standards.
* Identify process improvement opportunities.
* Ensure governance and compliance across the team.
* Share best practices and provide outstanding service to customers and stakeholders.
* Contribute to a positive team culture with a proactive attitude.
* Own workload and support colleagues to meet team goals.
Who are we looking for?
* An experienced medical underwriter with protection or corporate environment experience.
* Some awareness of the UK corporate risk market.
* Knowledge of medical underwriting philosophy, techniques, regulations, and guidelines.
* Ability to assess risk effectively with sound judgment.
* Strong attention to detail and focus on quality.
* Excellent interpersonal skills and team spirit.
* Ability to build and maintain stakeholder relationships.
* Passionate about customer service and continuous improvement.
* Excellent verbal and written communication skills.
* CII Diploma in Underwriting or equivalent preferred but not essential.
What will you get in return?
We offer a wide range of benefits to suit different needs, including a 12% pension scheme, annual bonus, private medical insurance, and holiday options. For more details, follow the link provided.
Who we are:
Zurich aims to be a responsible, impactful business and a leading global insurer. With over 55,000 employees worldwide, we focus on sustainable impact, well-being, diversity, and continuous development. Our charitable arm, Zurich Community Trust, has awarded over £90 million in grants and volunteering in the UK.
Our Culture:
We value diversity and inclusion, fostering a welcoming environment for all backgrounds. We prioritize employee well-being and offer extensive training and volunteering opportunities. Join us to make a difference, be challenged, and grow.
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