Client Service Administrator at Staywell Occupational Health Ltd
Join our team as a Client Services Administrator and play a vital role in delivering high-quality occupational health services. This fast‑paced, process‑driven role relies on your attention to detail and commitment to service excellence to ensure smooth client support. We need a confident communicator, natural problem‑solver, and collaborator in a small, supportive environment.
About Us
At Staywell Occupational Health, we provide tailored workplace health solutions that empower organisations to support the wellbeing of their people. From health surveillance and medical assessments to mental health support and absence management, we deliver high‑quality clinical services with a personal touch. Based in Chipstead, Kent, we are a close‑knit team with a shared commitment to professionalism, compassion and consistency.
What You’ll Be Doing
* Provide administrative support to clinical staff and client‑facing teams
* Manage appointment scheduling, follow‑ups and documentation
* Respond to client queries with professionalism and empathy
* Maintain accurate records and handle sensitive data with discretion
* Assist in streamlining internal processes and improving service delivery
* Collaborate with colleagues to ensure smooth day‑to‑day operations
What We’re Looking For
* Strong attention to detail, pride in accuracy and consistency
* Excellent written and verbal communication skills
* A proactive, solution‑focused mindset with a positive attitude
* Ability to build rapport and foster trust with clients and colleagues
* Comfortable working independently and within a small, supportive team
* Resilient under pressure and adaptable to change
* Curious and thoughtful, asking questions and seeking clarity rather than making assumptions
Desirable Experience
* Minimum 2 years experience in an administrative role
* Client‑facing experience is advantageous
* Experience working in a small team environment
* Enjoyment of process‑driven, detail‑oriented work
* Familiarity with CRM systems or scheduling tools
* Understanding of occupational health or clinical environments (a plus, not essential)
What We Offer
* Competitive salary based on experience
* Office‑based role in Chipstead, Sevenoaks
* Supportive team culture
* Training tailored to your role
* A chance to make a meaningful impact in workplace health and wellbeing
If you are a meticulous administrator who values structure, consistency and client care, apply now and help us deliver.
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