Receptionist and Administrator
Salary: £32, - £34, p.a.
Location: London Bridge
Hours: 9am-5pm Monday - Friday
This role will be full time office based
1. 27 days of holiday plus bank holidays (increasing with service).
2. 2 volunteer days a year
3. A supportive and inclusive working culture.
4. Learning and development.
Are you a friendly and organised individual with a passion for delivering exceptional service? Our client, a resident-managed housing organisation, is seeking an enthusiastic Receptionist to join their team! You will play a vital role in a busy housing office, making a real difference in the lives of residents.
You will be the first point of contact for residents and visitors, playing a crucial role in scheduling responsive repairs and coordinating essential services. You will ensure effective communication and facilitate the smooth operation of the office.
Key Responsibilities
5. Point of contact for residents and visitors
6. Log, schedule and manage repair cases using internal systems and trackers
7. Coordinate inspections and appointments with residents, surveyors, and contractors
8. Raise repair and compliance orders and support statutory inspections
9. Maintain accurate records, reports and logs
10. Monitor contractor progress, invoices, and completion timescales
11. Log repairs accurately
12. Liaise with residents to arrange access, resolve issues, and manage followups
Requirements:
13. Previous experience within a similar position
14. Proficient in MS office
15. Confident communication skills and able to liaise with all people
16. Ability to prioritise and adapt to changing demands
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.