🔧 ServiceNow CSM/HRSD Implementation Specialist
📍 UK-Based | 💻 Hybrid (clients visits occasionally)| 🛡️ SC Clearance Required
đź’Ľ Permanent Position
I'm working with a top-tier ServiceNow Partner looking for an experienced ServiceNow specialist to join their Digital team.
You'll be hands-on across Customer, Technology, and Employee Experience workflows, think CSM, CRM, HRSD, and more. If you're comfortable building modern UIs with the Experience Layer, integrating with external systems via REST/SOAP, and creating real impact across the full lifecycle — this one's for you.
Ideal experience includes:
* Proven background in ServiceNow development & configuration
* Strong integration skills (REST/SOAP, IntegrationHub)
* Experience with UI Builder, Service Portal, and Next Experience
* Solid understanding of customer journeys & employee lifecycle touchpoints
* Holding CIS-CSM and CIS-HRSD, while being able to demonstrable significant modules knowledge and experience
* Contributed to solution design and bid work within a service provider
* Experience with Agentic AI/Now Assist would be a bonus
SC clearance is required (or eligibility for it).
For the right candidate with the right experience, the role offers up to ÂŁ100,000 per annum plus an exceptional benefits package including a 5% bonus.
🔎 Interested? Let’s chat – apply with your CV to find out more.