Contact Centre Coordinator
Epsom Support Centre | Service Centre | Permanent | Full Time
£25,545.00 per annum
37.5 hours per week
Start date: Monday 13th July
As a Contact Centre Coordinator, you'll bring excellent verbal communication skills and a positive proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you'll be able to prioritise and manage your workload in a fast-paced team environment.
Responsibilities
* Expertly handle all contact with our customers
* Make good use of a variety of channels, including calls, emails, live chat and social media
* Ensure the customer journey is always seamless
* Be part of an exciting, varied and dynamic environment
* Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm)
* Deliver excellent customer service, every time.
* Competently and confidently adhere to a Hybrid working model, with flexibility to work both remotely and on-site when required.
Benefits
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.
#J-18808-Ljbffr