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Multi-drop driver/customer service assistant

London
Travis Perkins
Customer service assistant
Posted: 13 October
Offer description

Multi-drop Driver/Customer Service Assistant

Join to apply for the Multi-drop Driver/Customer Service Assistant role at Travis Perkins plc


Overview

Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst keeping colleagues and customers safe at all times.


What will I be doing?

* Deliver multi‑drop orders from our branch to local customers using transit and flatbed vehicles (up to 3.5 tonnes).
* Ensure customers receive their orders on time and in good condition, in a safe and professional manner.
* Adhere to all safety policies and procedures, especially during loading, unloading and driving.
* Maintain high standards of customer service and be helpful and friendly, building relationships with customers on a first-name basis.
* Work alignment: Monday to Friday 07:30 – 17:00, with every other Saturday 08:00 – 12:00.


What experience do you need?

You will need to be an experienced driver with a minimum Cat B licence (up to 3.5t) held for at least 12 months. Experience within our industry is advantageous but not essential; you should have a strong work ethic, be physically fit, and possess exceptional customer service and health & safety awareness. We will provide a great introduction into our business and give you the tools needed.


Does this sound like you?

* Someone who is highly adaptable, resilient and energetic, with a drive to succeed.
* Someone who thrives in a dynamic and fast-paced environment.
* Someone with exceptional customer service experience, the ability to work under pressure safely and efficiently, and a flexible attitude to work.
* Someone who is comfortable working both in-branch and on the road.


Development and benefits

We will support you with a development plan that aligns with our Cornerstones: Working For Our Customers, Upholding Family Values, Being The Best, Keeping People Safe, Making Decent Returns. You’ll also receive Competitive pay + Benefits (including a colleague bonus, contributory pension, private healthcare, life assurance, Sharesave scheme, and group-wide discounts across the Travis Perkins Group and other retailers). Hours offer a good work-life balance, with weekends and bank holidays possible off.


Company and values

Travis Perkins is committed to being an inclusive employer where everyone feels safe, welcome and confident to be their authentic selves. We pride ourselves on being a great place to work with extensive career opportunities across our five leading businesses and over 20,000 colleagues.


Employment details

* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Wholesale Building Materials


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