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Salary: Up to £33,000 per annum - DOE
Hours: Permanent 40-hour contract
What we need, in a nutshell:
This is an amazing opportunity for an experienced Venue Manager to work at our beautiful woodland retreat, Sandy Balls Holiday Village.
Who are we?
Sandy Balls Holiday Village is a tranquil escape with more trees than you can shake a stick at. We feature resident alpacas, a bush-craft school, forest laser tag, and activities like cycling and swimming. Our Retreat spa and cozy, cottage-style lodges and caravans provide a relaxing environment for our guests.
What you’ll be doing:
Leading by example, you’ll motivate a team of F&B assistants to deliver excellent service in our busy bar and restaurant. Responsibilities include:
* Serving customers, clearing tables, resolving issues, and leading your team
* Managing rotas to ensure adequate coverage
* Sharing best practices and upselling effectively
* Controlling margins by managing food stock, minimizing wastage, and overseeing costs
* Handling customer complaints and managing team performance
* Building a motivated team that takes pride in their service, even during busy times
Note: Holidays may be during peak times, including bank holidays and weekends.
Skills, experience, and qualities needed:
We seek a Venue Manager who can create a thriving environment for the team and memorable experiences for guests. Requirements include:
* Managing, leading, training, and motivating a team
* Overseeing the smooth operation of the bar and restaurant
* Maximizing sales and driving profitable growth
* Conducting stock takes and managing orders
* Handling deliveries and ensuring health and safety compliance
* Contributing to project work and development initiatives
Our values emphasize a can-do, fun-loving, people-centered ethos, reflected in our mantra "Attentive Amazing Lovers." Consider if this describes you.
Note: Working on bank holidays and weekends is required.
What we can offer you:
* Pension scheme
* Up to 50% discounts on holidays
* 20% on-park discounts
* Team incentives
* Discounted meals through Holiday Hero Menu
* Life insurance
* Enhanced maternity/paternity pay after two years
* Holiday buy scheme
* Help @ Hand wellbeing support
* Perk Box discounts and benefits
* Career development opportunities
Our Promise to You:
We celebrate diversity, inclusion, and equal opportunities. We welcome all backgrounds and strive to create a workplace where everyone can bring their whole self. Discrimination has no place here, and we aim to foster a supportive, inspiring environment for all.
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