Job Title: Service Waiter
Do you have the enthusiasm to make our guests have great memories? Do you have a passion for being in Hospitality? Do you like to make work Fun?
If there is a euphemistic NOD with a YES, then read further.
We're looking for experienced and enthusiastic Service leaders (Shift leaders/ Restaurant supervisors) to join our dynamic social eatery team and grow with the business for years to come.
MoB Pizza Socials is on the search for waiting staff to join our amazing team
Who are you joining, About MoB
MoB is a creative, quirky and fun pizza socials eatery with a concept of Crispy thin Pizzas, Crafted Tipples (Beers, Vino, Cocktails) and airy soft serves. We believe that every diner comes to MoB to have a great experience with their special ones be it friends, Loved ones, family, Dates or work colleagues. What a great backdrop for that memorable experience if it involves tearing a Pizza, Clinking some beer bottles and wine glasses.
Hence our Motto is "We make Pizzas, Go make memories".
Are you enthusiastic, energetic, organised, Cheeky and full of life? Then we are Game.
MoB is making its debut in Shoreditch next month and it will be a great experience to join us board right from the beginning.
What will I be doing? Job Role
Headline: Responsible for the Customers to be delighted in their experience at MoB. We regard the following things to make a customer's experience memorable.
1. Run the allocated service area of the Eatery during service shifts.
a. Setting the tables & Service stations throughout the shift.
b. Welcoming Guests and explaining the concept at MoB.
c. Ensuring any Allergen or pre order questions.
d. Engaging with guests, taking orders with cross selling & upselling items.
e. Placing the order in the POS handhelds accurately with any custom requirements.
f. Ensuring the guests requirements are met with utmost speed – Water, cutlery, Plates etc.
g. Serve the food at the table to the right guest on the table.
h. Replenishing the table with water, cutlery & serviettes.
i. Seeking feedback from customers and ensuring the food & service levels are always exceeded.
j. The bills are promptly given, and payments are taken including split bills accurately.
k. Bidding guests from the eatery and promoting reviews in social media & Google.
1. Making drinks on tap for Beer & cocktails from the restaurant bar.
2. Making soft serves with right toppings
3. Prepare the Bar, soft serve and waiter stations before the shifts.
4. Close the restaurant with end of day till close, reports and cleaning of the eatery.
What is expected of you?
We are looking for a committed, enthusiastic, professional person with personality to outperform on the floor and grow in a busy eatery.
1. A great team player who loves to work within a team with great interpersonal skills. Everyone should and can do everything within the team.
2. Someone with a good command of English.
3. Ability to work efficiently in a fast-paced environment.
4. Strong attention to detail, creativity, and a passion for customer delight.
5. A strong understanding of the end-to-end service journey.
6. Experienced in working at a fast-paced eatery.
7. Someone who is willing to work weekends and evenings (non-negotiable).
What can you expect from us?
Respect, Space to grow & Train to perform at your best – All in a fun and harmonious environment
We believe if you treat people Just Right then success is sure to follow. It's a culture of respect and camaraderie that breeds enthusiasm. We start with indulging each customer like a guest in our own home. We continue by committing to the success of every staff to be trained to the best of their ability.
We work hard and party harder, so expect random staff outings to planned parties.
What's on Offer
· Full time role – Minimum of 5 working day and 30 hours per week minimum (More hours – up to you)
· Part time – Minimum of 4 working day and 20 hours per week minimum (More hours – up to you)
· Competitive Hourly rate with TRONC (Tips), discussed in person
· Referral Bonus – Bringing talented staff – Kitchen or Service
· Brilliant discounts for family and friends
· Paid time off: Birthday off, 20 day accrued Annual holiday (pro-rata)
· Pension and Bike loans
· Stand Out Globally: Participate in international events and competitions, showcasing your skills alongside the biggest names in the F&B industry
· A brilliant work/life balance
· Loads of training & career progression - we have excellent learning and development opportunities.
· Working with a great team and an opportunity to open the eatery from its scratch.
· No Early morning shifts – All shifts between 11:30 am – 11:30 pm.
What are you made of? Experience
· A minimum of 2 years of experience working in a service-based restaurant.
· Hunger to win and grow for yourself, your team, your restaurant and the company
Note: We do not sponsor VISA's, you need to have the right to work in UK, National Insurance number and UK bank account
If this is you, apply at the earliest and we look forward to meeting you and explore suitability.
Job Types: Full-time, Part-time, Permanent, Temporary, Temp to perm
Pay: £12.21-£14.00 per hour
Benefits:
* Bereavement leave
* Company events
* Cycle to work scheme
* Employee discount
* Flexitime
* On-site parking
* Referral programme
* Sick pay
Ability to commute/relocate:
* Shoreditch E2: reliably commute or plan to relocate before starting work (preferred)
Experience:
* Restaurant: 1 year (preferred)
Language:
* English (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person