Job overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY SWANSEA BAY UNIVERSITY HEALTH BOARD.
The post holder will provide comprehensive administrative support to the Service. This includes; providing administrative support, arranging meetings, coordinating information, preparation of agendas, minute taking, data entry, generation of daily work list for administration staff and regular routine audits. The post holder will;
• Communicate and liaise with staff and members of partner organisations,
• This is a key supporting role in the effective running of the team, which includes the management of resources as part of the core duties. Adopt a flexible approach when the needs of the service require. Provide support to business and project processes.
• Produce work to deadlines whilst ensuring compliance with health board policies
• Provide support to staff within the team/office
• Provision of records and extracts (manual and electronic) for completion of audits.
• Provide a diary management service with the ability to resolve conflicting diary appointments and schedules.
• Make judgements involving straightforward job-related facts or situations, such as choosing and booking appropriate venues/rooms based on requirements and in line with agreed policies and procedures, resolving conflicting diary appointments and schedules.
Main duties of the job
• Required to prioritise their work and to work on their own initiative,
Carry out other administrative tasks that fall within the competencies of the post holder in order to provide cover.
• Follow policies and procedures in own role which are determined by systems within the team and Health Board’s corporate systems. Contribute and assist with the development of new systems and processes as part of the development of quality standards within the team.
• Guided by standard procedures, good practice and understands the standards and results that are to be achieved
• Manage internal and external post, including sorting and arranging collection when necessary. Contribute to team meetings, prepare and distribute documents and papers as required.
• Set up, manage and maintain filing systems, ensuring that information is appropriately and securely stored, filed and retrievable whilst adhering to information governance guidelines to protect personal information.
• Deal with personal emails and take action on delegated emails at managers’ request and provide basic advice to clients regarding audit and effectiveness information following policy and procedure.
• Collate and process data, responsible for the entry and storage of data compiled by others (electronic and hard copies) Use a variety of IT applications to promote the smooth running of the department and projects
• Take and transcribe formal minutes of meetings
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
The postholder will also need to be able to travel to various sites across the MHLD Service group area.
Person specification
Essential Experience
Essential criteria
1. Demonstrate experience in an administrative role
Essential Qualifications & Knowledge
Essential criteria
2. Awareness of policies and procedures relating to dealing with confidential data, both personal and organisational
3. Educated to Vocational Level 3 in a relevant subject or able to demonstrate the equivalent level of knowledge, skills and experience
4. Good knowledge of MS Office Suite
5. Thorough understanding of office procedures
Essential Aptitude and abilities
Essential criteria
6. Ability to work on own initiative and manage own workload
7. Good written and verbal communication skills
8. Ability to work on own initiative and manage own workload
Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.
Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable