Are you a Nights Repatriation Out of Hours Business Travel Consultant looking for a new opportunity? You will be providing a qualified specialist booking service for the World-wide Medical Emergency Assistance Industry we pride ourselves in providing an industry leading service repatriating people back home when they have suffered an illness or accident whilst abroad. Our 24-hour team of experts handle sensitive situations with care, speed and efficiency in a busy environment working closely together to solve problems, discuss ideas and find inspiration.
The Job:
* To offer and book travel and hotel accommodation for our Emergency Assistance clients.
* To creatively support and understand our client's assistance needs and offer the best professional advice to solve travel and transportation problems and timing, with care.
* To see through case management from enquiry through booking, ensuring effective prioritisation and smooth operational workflow
* To anticipate and implement operational procedures to ensure growth of client satisfaction and share problem-solving skills so maximising the efficiency of the department and colleagues.
Skills Required:
* Minimum of two years' experience of working in the travel industry
* Technology - a working or previous history with Galileo is preferable.
* Attention to detail and accuracy.
* Time management
* Enthusiasm and willingness to learn.
* Strong communication skills including an excellent telephone manner.
* Problem analysis
* Problem-solving
* Common sense
The Package:
* Salary negotiable depending on experience.
* All training is to be carried out in our Hampshire office with the role moving to home working upon successful completion of two weeks training
Shifts comprise of:
* Monday - Friday 22:00 - 08:00
* Saturday - Sunday 21:00 - 08:00
* Full-time average 40 hours per week.
Interested:
* If you would like to apply for the above vacancy, please click 'APPLY' or call / email Helen (phone number removed) (url removed)