What You'll Be Doing
Operational Oversight
* Manage multi-site transport operations to ensure OTIF (On Time, In Full) delivery using the delivery management system
* Monitor vehicle availability, utilisation, and VOR status
* Conduct post-delivery analysis and support store teams in performance improvement
* Ensure full compliance with transport legislation, health & safety, environmental, and quality standards
* Lead operating centre audits and maintain compliance standards
Resource & Performance Management
* Plan and allocate transport resources to meet service, cost, and performance targets
* Implement and enhance transport systems and processes using best practice and continuous improvement
* Monitor KPIs including damage, tachograph offences, and PMIs
* Control maintenance budgets and review monthly repair costs
* Produce annual transport and capex budgets
* Manage vehicle data and lead fleet optimisation project.
People & Stakeholder Engagement
* Provide guidance and support to store delivery teams to uphold service excellence
* Train, coach, and review performance of store transport staff
* Build strong relationships with internal and external stakeholders
* Resolve transport issues, risks, and complaints, escalating where necessary
* Stay informed on transport trends and...