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Loom Talent are delighted to be leading the recruitment of a Data Analyst for a client in Swindon.
Our client is a market leader in Logistics and Supply Chain management.
In the role of Data Analyst, you will be responsible for the following key tasks:
* Turn data into clear insights and easy-to-understand reports.
* Keep customer information and follow-ups updated in Salesforce.
* Stay on top of key documents like contracts, account plans, SLAs, and NPS scores.
* Write and send client-related updates and letters.
* Help improve team processes by spotting what works, what doesn't, and sharing ideas.
* Keep SOPs current and easy to follow.
* Help roll out better tools and processes for smoother workflows.
* Keep the Client Services SharePoint clean, organized, and up to date.
* Coordinate with other teams to make sure updates are shared on time.
* Lead internal meetings on contract renewals and share updates with the team and execs.
* Gather and manage all client KPI data in one place.
The ideal candidate for this opportunity will meet the following criteria:
* 1-3 years' experience supporting within a logistics or supply chain department
* Ability to analyse data and to translate this into information for reporting
* The ability to communicate and build relationships across the business, including senior stakeholders
* Experience working with data and interpreting data
* Strong systems including BI and previous use of ERP or CRM
* Good it skills including MS Word, Excel, and PowerPoint
* Ability to work in a dynamic, fast-paced environment with shifting priorities
This is a great opportunity offering the chance to join a true leader in the Logistics and Supply Chain sector. You will receive a competitive salary and benefits. Candidates must be willing to travel to offices around the global network as needed by the business.
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