Job Description:
Learning & Development Area Trainer for Bupa Care Homes
North Surrey - 4 care homes within 15 miles of each other but travel to others when required
Permanent - Full time
Salary: £33,200 pro rata + fantastic benefits and company car
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day, by helping shape the strategic direction of our business around the world.
Role Overview
This is training that makes all the difference. In Bupa Care Homes it is our privilege to care for people, treating each resident as if they were part of our own family. To do this, we need Trainers that support our employees and equip them with the tools they need to deliver the best possible service.
What you’ll do:
1. As an Area Trainer you will deliver a range of training, such as new starter inductions, mandatory training, technical and soft skills training
2. You will use a range of training methods to motivate and meet the needs of different learning styles both face to face and virtually
3. Provide one-to-one support, coaching, and assessment of staff within the home to facilitate successful completion of inductions and training requirements
4. You will analyse learning reports to identify and advise on training required
5. Own the relationship with a set number of Care Home Managers, holding formal monthly training meetings where you will be able to advise on all Learning and Development requirements that meet the Care Homes needs
6. Reporting to the Learning and Development Business Partner, you ensure all training information is logged correctly on the system and kept up to date
What you’ll bring:
7. You will be incredibly customer focused with effective listening skills
8. You will be comfortable delivering training one on one, in a group setting or virtually, ideally within a healthcare setting
9. It is particularly important that you are competent delivering engaging training via Teams
10. Familiar with MS Office and confident using an information system to record learning
11. You will be able to demonstrate awareness of the regulatory requirements for Learning and Development within the sector
12. An effective, concise communicator who is able to influence, coach and have appropriate conversations with your delegates and customers
13. Someone with excellent time management who can effectively prioritise their workload
14. You will truly enjoy and thrive in a fast paced and changing environment and be open to new ideas and ways of working
15. A pro-active, tenacious, self-driven approach
16. A respectful and compassionate team player with the belief in giving your personal best
17. A full driving licence and access to a car
Why Bupa?
We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.
Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:
18. 25 days holiday, increasing through length of service, with option to buy or sell
19. Bupa health insurance as a benefit in kind
20. An enhanced pension plan and life insurance
21. Annual performance-based bonus
22. Onsite gyms or local discounts where no onsite gym available
23. Various other benefits and online discounts