Overview
Are you organised, approachable, and passionate about helping others? We are looking for a motivated Medical Receptionist to join our supportive team at Park Edge Practice in Leeds. As the first point of contact for our patients, you will greet people at reception, answer calls, and help them access the right care. No two days are the same, and you will be part of a close-knit practice team where your contribution really makes a difference. In return, we provide full training, ongoing development, and the chance to be part of a modern, forward-thinking GP surgery. You will also enjoy the benefits of the NHS pension scheme and free on-site parking. If you are looking for a permanent, full-time role where you can grow your skills and feel valued, Park Edge Practice could be the place for you.
Main duties of the job
* Greeting and assisting patients in person and by phone
* Booking and managing appointments, including care navigation/active signposting
* Processing repeat prescriptions and handling patient queries
* Registering new patients
* Processing hospital correspondence, reports, and incoming/outgoing mail
* Providing general administrative support (filing, scanning, photocopying, updating records)
* Helping maintain a tidy and welcoming reception and waiting area
About us
Park Edge Practice is a welcoming and supportive GP surgery based in modern, purpose-built premises in Leeds. We care for a patient population of around 5,850 and pride ourselves on providing high-quality, patient-centred healthcare. Our team includes three GP Partners, three Salaried GPs, Practice Nurses, a Healthcare Assistant, and a skilled administrative team, all working together to deliver excellent patient care in a friendly and professional environment.
Qualifications
* GCSE grade A to C (or equivalent) in English and Maths
* Excellent communication and organisational skills
* Friendly and professional manner with the ability to work as part of a team
* Flexibility to cover colleagues sickness and holidays
* Experience using SystmOne
* Previous experience as a Medical Receptionist or in a customer-facing role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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