VANRATH is pleased to assist a prestigious client in recruiting for the Head of Park Operations role based in Portrush.
This position is ideal for individuals with strong team management, health & safety expertise, and career growth ambitions.
Salary - Negotiable + Bonus + 1% Equity
Responsibilities:
* Report directly to the CEO, managing site and grounds maintenance to ensure an excellent environment for guests, owners, and staff.
* Oversee the upkeep of sites, grounds, and infrastructure of holiday parks.
* Maintain high standards of security and maintenance for guest and owner safety and comfort.
* Lead and motivate a team of grounds maintenance and security staff, including full-time, part-time, and seasonal personnel.
* Encourage team to exceed guest expectations, uphold standards, and adhere to health, safety, and HR policies.
* Drive continuous improvement, thrive under pressure, and resolve challenges effectively. Possess strong organizational, interpersonal, and management skills, with attention to detail.
* Manage daily work programmes to meet targets and maintain high standards, ensuring a positive experience for all visitors.
Essential Criteria:
* 3-5 years' experience in a senior management role.
* At least 3 years' team management experience, including training and development.
* Experience managing external suppliers and contractors.
* Experience conducting risk assessments and implementing safety procedures.
* Knowledge of site maintenance health and safety policies.
* Experience with cost control and value management.
* Customer-focused experience, preferably in a sales or service environment.
* Proven customer service skills.
* Experience in the holiday park or tourism industry.
* Proficient in ICT and computer skills.
* Flexible, adaptable, and motivational leadership qualities.
* Excellent organizational skills and a methodical approach.
* Full UK or NI driving license.
Desirable Criteria:
* Experience in site/grounds maintenance improvement and quality control.
* Knowledge of plant, vehicle, and machinery management.
* Over 2 years' experience in the caravan industry.
* Experience in large-scale project management or construction.
* Utility management and contract tendering experience.
* Ability to implement site safety protocols and conduct risk assessments.
* Budget management experience.
* Experience setting and achieving KPIs.
* Health and safety certifications (e.g., NEBOSH).
* Experience in recruitment and team performance evaluation.
For more information, please apply, and we will contact you confidentially.
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