Job Description
Job Title: Call Handler - Automotive Dealership\n\nLocation: Hull\n\nContract Type: Temporary - Ongoing\n\nWorking Hours: Monday to Friday, 8:00am - 5:00pm 9Every other Saturday morning)\n\nJob Overview:\n\nWe are seeking a professional, organised, and customer-focused Call Handler to join a busy automotive dealership in Hull on a temporary ongoing basis. The ideal candidate will play a vital part, handling incoming calls and liaising directly with other team members to relay accurate information. This position requires excellent communication skills and a strong ability to multitask in a fast-paced environment.\n\nKey Responsibilities:\n\nGreet customers in a professional and friendly manner over the phone\nHandle a high volume of incoming calls, directing them to the relevant departments or individuals\nTake detailed messages and customer requests, accurately communicating them to the service teams\nProvide general administrative support to the dealership as required\nManage appointment bookings or service queries when necessary\nEnsure all customer interactions reflect the company's high standard of customer service\nSupport weekend cover on a rota basis\nKey Requirements:\n\nPrevious experience in a customer call-handling role\nStrong telephone manner and excellent ve...