Join Our Team as a Food Sampling & Customer Service Facilitator!
Location: Perth, Scotland
Contract: 12-month fixed-term
Hourly Rate: £13.36
Working Hours: Full-time and part-time opportunities available (14-37.5 hours per week, flexible shifts between 8:30 AM and 4:30 PM, Monday-Sunday)
Driving Required: Yes - access to your own vehicle (mileage reimbursed)
Are you passionate about food and love engaging with people? If so, we have the perfect opportunity for you! We're seeking a Food Sampling & Customer Service Facilitator to create exciting in-store tasting experiences for shoppers. This lively and interactive role is ideal for someone who is confident, friendly, and passionate about customer engagement in the food retail space.
Key Responsibilities:
Customer Interaction
- Proactively approach customers and invite them to participate in tasting panels.
- Guide shoppers through fun, structured blind tastings using iPads and questionnaires.
- Represent the brand with warmth, professionalism, and enthusiasm.
Food Preparation & Hygiene
- Prepare, heat, and present food samples safely and hygienically.
- Maintain cleanliness throughout tasting sessions.
- Follow all catering, hygiene, safety, and legal compliance procedures.
Data Collection & Administration
- Accurately collect and record customer feedback using spreadsheets and internal databases.
- Support Quality Teams with ad-hoc tasting or testing activities.
- Assist with setting up tasting stations, equipment, and session materials.
Operational Tasks
- Travel to local stores to collect products (mileage paid).
- Follow all work processes, health & safety requirements, and compliance guidelines.
- Work collaboratively with colleagues to ensure smooth and successful tasting panel sessions.
Essential Skills:
Food hygiene or catering experience (required).
Background in retail, hospitality, or food environments.
Strong face-to-face customer service skills.
Friendly, outgoing, and confident when engaging with the public.
Basic cooking and food handling skills.
Comfortable using iPads, spreadsheets, and basic data tools.
Ability to stand for long periods and actively approach customers.
Access to your own vehicle for store travel.
Why You'll Love This Role:
Flexible Hours: Full-time and part-time shifts available to fit your lifestyle.
Inclusive Environment: Be part of a supportive, diverse, and welcoming team.
Comprehensive Training: Receive full training on systems and procedures.
Fun & Social: Enjoy a role where every day brings new people and new experiences.
Real Impact: Help influence future products through valuable customer insights.
How to Apply:
If you love food, enjoy connecting with people, and want a hands-on role that genuinely makes a difference, we'd love to hear from you! Apply today and become a key member of our Customer Tasting Hub team. Don't miss out on this delicious opportunity - apply now!
Our Commitment:
Generative AI may be used during screening for fairness and efficiency, but all final hiring decisions are made by our human recruitment team. If you do not hear from us within 5 working days, please assume your application has been unsuccessful on this occasion.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
If you have not heard back from us within 5 working days, please assume that unfortunately your application has been unsuccessful on this occasion.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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