Would you like to kick start your career in a supportive,collaborativeand innovative company?
Do you enjoyworking as part of an enthusiastic, passionate,and collaborative team?
The Cloud Operations team is a dynamic, skilled group renowned for its fast-paced work environment and dedication to delivering exceptional client service.
Success. The Softcat Way.
Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career
As an Azure Support Engineer, you will be a critical escalation point within the support team.
* Taking ownership of complex Microsoft Azure incidents, changes, service requests, and problem records, driving them to resolution
* Serving as a technical escalation point within the team
* Achieving and maintain Key Performance Indicators (KPIs) as defined by the Support Team Manager
* Collaboratingwith DevOps and Service Delivery teams to provide exceptional Client support
* Partnering with the Cloud Operations team to handle high-priority requests during out-of-hours coverage via an On-Call rota
We'd love you to have
* Experience working on Windows and Linux operating systems
* Practical experience with Infrastructure as Code (IaC) tools such as Terraform
* Hands-on experience managing Kubernetes in an enterprise environment
* Experience managing enterprise database systems, including SQL and MySQL
* A solid understanding of networking concepts, including TCP/IP, DNS, load balancers, and firewalls
* A demonstrated passion for continuous learning, with a drive to stay current with the latest industry trends and emerging technologies
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
* Working flexible hours - flexing the times you start and finish during the day
* Flexibility around school pick up and drop offs
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives,and embraces every background.
To become part of the success story, please apply now.
If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Anyinformation you share on your application will be treated in confidence.
You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/
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We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include:
Pension
Share incentive plan
Life Assurance
Holiday
Two days extra holiday on top of your usual entitlement on your birthday and at Christmas
Trips
Opportunity to qualify for Director hosted (often michelin star) lunches as well as half and full year icentive trips to places all over the world
Vouchers
Technology vouchers, activity passes, restaurant discount card
Partner/family Benefits
Option to add your partner/family to some of the benefits
Access to Perklife, our dedicated portal for all perks and flexible benefits
Maternity, Paternity and Adoption support
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