Job Title: Restaurant Leadership Position
Salary and Benefits
Competitive salary and up to 15% achievable bonus scheme, along with an additional Secret Shopper bonus worth up to £2,000. You will also receive High Performer Awards and Bonus's, as well as Long service Love2Shop voucher rewards. Our company offers 33 days paid holiday, paid breaks, and a pension scheme.
Job Description
We are looking for a talented individual to join our team as an Assistant Manager. As a key member of our management team, you will be responsible for leading, inspiring, and coaching our crew to ensure the restaurant delivers profitability and optimises all sales opportunities while delivering an excellent level of customer service. Your main responsibilities will include providing an above-and-beyond experience for your team and customers, ensuring every customer is delighted with their order, and dealing with complaints promptly in an open and honest way.
Key Responsibilities:
- Lead Shift Managers and Crew
- Support the delivery of perfect burgers and fries
- Provide an above-and-beyond experience for your team and customers
- Ensure every customer is delighted with their order
- Deal with complaints promptly in an open and honest way
Requirements and Qualifications
We are looking for someone with experienced hands-on leadership skills, who is enthusiastic about perfect burgers and fries, and has strong people skills. You should have excellent communication skills, both written and verbal, and be able to lead from the front, working closely with the General Manager and supporting store results. Having full ownership of your P&L means you will need to drive sales while controlling costs.
Benefits
We offer a range of benefits, including access to wellbeing support and employee assistance programme (EAP), development opportunities to grow a career with us, enhanced Maternity & Paternity Leave, and an employee discount program.
Others
You will have the opportunity to develop your team to ensure there is a strong talent pipeline, run smooth day-to-day operations, think about long-term plans, and always lead with our values. If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us.