Job Title: Treatment Coordinator
Location: Liverpool
Job Type: Part-Time (with 1 Saturday per month)
Salary: £13.00 £14.00 per hour (dependent on experience)
Sponsorship: Not available
About Us
We are a high-quality, patient-focused private dental practice in Liverpool, known for delivering exceptional care in a modern, welcoming environment. As we continue to grow, we are looking for a motivated and experienced Treatment Coordinator to join our friendly team.
Hours of Work
* Monday, Tuesday, Wednesday & Friday: 8:30am 5:00pm
* Thursday: 11:00am 7:30pm
* Saturday: 9:00am 4:00pm (1 Saturday per month)
Key Responsibilities
* Act as the main point of contact for patients throughout their treatment journey
* Explain treatment plans clearly and support patients in understanding their options
* Coordinate appointments and follow-ups efficiently with clinicians and front desk
* Build strong, trust-based relationships with patients to enhance their experience
* Support the practice in achieving treatment uptake targets
* Manage patient communications via phone, email, and in-person
* Maintain accurate records and uphold patient confidentiality
* Liaise with the clinical and admin teams to ensure seamless care delivery
What Were Looking For
* Experience as a Treatment Coordinator in a dental setting (essential)
* Excellent communication and interpersonal skills
* A caring, confident, and professional manner
* Ability to work independently and as part of a team
* Strong organisational and time-management abilities
* Knowledge of dental software systems (e.g., SOE, Dentally, or similar) is advantageous
* Passionate about delivering exceptional patient care