ConservatoryLand Ltd are a growing national manufacturer of conservatories. We are currently seeking a highly skilled and dedicated Conservatory Installations Inspector/Onsite Support Engineer to join our field-based team.
The role involves overseeing conservatory installations carried out by approved and pre-approved members of our 'Approved Installer Network', providing advice and guidance where necessary to ensure a first-class installation and exceptional service to our customers
Responsibilities:
Requirements
* Travel nationally to our customers properties throughout parts of England and Wales
* Attendance onsite prior to and during the whole conservatory installation process to provide installers with advice, assistance, and guidance, to ensure a first-class build and finish
* Share technical expertise from the onset of the installation process through to installation completion
* Communicate with customers and installers throughout the conservatory installation process to ensure total customer satisfaction
* The accurate reporting, administration, and communication of installer competence, quality, and workmanship
* Collate evidence regarding installations, with the ability to identify installation errors and incorrect processes, possessing a confidence to consult installers regarding these inaccuracies, in a professional manner
* Conduct quality/spot checks, at random, on previously approved installers
* Collaborate with other conservatory installation inspectors/onsite support engineers to resolve complex technical issues
* Execute service calls/reports to a high standard along with the rectification of installation issues, as and when required
* The majority of time will be spent on-site, averaging 3 - 4 days per site visit, this will require regular overnight stays away from home
About you
* Recent experience within the same or a similar role requiring fitting skills for a range of conservatories designs and roof systems (including solid tiled roofs)
* Experience in the installation of steel bases is desirable
* Strong knowledge of conservatory installation equipment, tooling, and processes
* Proficiency in troubleshooting and resolving onsite installation issues
* Excellent communication skills
* Ability to work independently and effectively manage time and resources
* Willingness to travel nationally and regularly complete overnight stays
* Good industry product knowledge with a drive, ambition, and determination to develop technical knowledge of the products we supply and manufacture
* The ability to develop good working relationships with both colleagues and installers
* The ability to successfully follow processes and deliver required and measurable results
* Full driving license
* Company van, tools, and mobile provided and expensed
* Fuel, travel expenses, and hotel charges (including overnight allowance) expensed
* 28 days holiday entitlement inclusive of recognised public holidays
* Birthday leave
* Employee Referral Programme
Job Type: Full-time
Pay: £42,000.00 per year
Benefits:
* Company pension
* Referral programme
Work Location: On the road