A leading membership organisation is seeking a proactive and detail-oriented Conference and Events Assistant to join its dynamic Education and Events team. This is an exciting opportunity for someone with a strong interest in event management and customer service to support the delivery of a diverse portfolio of over 70 events each year.
About the Role
You will play a key role in ensuring the smooth planning and delivery of high-quality events, acting as a primary point of contact for delegates and providing essential administrative and logistical support. From managing bookings and communications to assisting on-site at events, you will help create an outstanding experience for attendees and stakeholders.
Key Responsibilities
* Deliver excellent customer service by handling event enquiries via email and phone
* Manage the end-to-end event booking process, ensuring accurate and timely communications
* Maintain and update delegate records in CRM and events systems
* Support the preparation of event materials, including name badges, sign-in sheets and speaker information
* Assist with event logistics, including setup, registration, and on-site coordination
* Contribute to event marketing activities such as email campaigns, website updates, and social media
* Help source venues and materials for upcoming events
* Support reporting, including delegate numbers, feedback, and financial administration
* Occasionally take the lead on smaller events
About You
* Strong interest in events, with an interest in developing your career
* Excellent communication skills, both written and verbal
* Highly organised with strong attention to detail
* Confident using IT systems, including MS Office, databases, and social media platforms
* Able to manage multiple tasks and work proactively
* Comfortable interacting with a range of stakeholders in a professional manner
* Willingness to travel occasionally and support events outside of the office
What’s on Offer
* Opportunity to gain hands-on experience across a wide range of events
* Supportive and collaborative team environment
* Professional development opportunities within a respected organisation
If you are enthusiastic, organised, and looking to build a career in events, we would love to hear from you.
This is a hybrid role, with minimum 2 days a week in the London based office.
Apply now to take the next step in your events career.
Starting salary 27K plus excellent benefits