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Medical receptionist/receptionist

Birmingham (West Midlands)
Sutton Road Surgery
Medical receptionist
Posted: 14 June
Offer description

We are a passionate and patient-focused team committed to delivering high-quality care in a supportive and inclusive environment. This role offers the opportunity to make a real difference to our local community while working alongside experienced professionals who value collaboration, innovation, and personal development.
In return, we offer a welcoming team, opportunities for training and progression, and a chance to be part of a service that puts people at the heart of everything we do. If you're looking for a role where youll be supported, challenged, and appreciatedthis is the place for you.
As a GP Practice Receptionist, you will be the first point of contact for patientsboth in person and over the phoneproviding a professional, friendly, and efficient service. You will also be responsible for registering new patients, updating records, scanning and filing documents, and supporting the clinical and admin teams to ensure the smooth day-to-day running of the practice. Our team is friendly, approachable, and hardworkingwe genuinely care about each other and the community we serve.
The atmosphere here is positive and collaborative, with a strong team spirit and a shared commitment to delivering excellent patient care. We celebrate success, support one another through challenges, and continuously look for ways to improve and innovate.
We offer ongoing training, development opportunities, and a leadership team that listens and values your input. If youre looking for a workplace where your contribution is recognised, your growth is supported, and youre part of a team that takes pride in doing things wellyoull feel right at home here.
Answer telephone calls promptly and efficiently, dealing with patient queries or directing them appropriately
Support clinicians and management with administrative tasks
Maintain a clean and organised reception area
Be flexible to cover shifts during staff absences, sickness, or annual leave where possible
Confident in using computers and clinical systems (EMIS experience desirable)
Answer telephone calls promptly and efficiently, dealing with patient queries or directing them appropriately
Support clinicians and management with administrative tasks
Maintain a clean and organised reception area
Be flexible to cover shifts during staff absences, sickness, or annual leave where possible
Confident in using computers and clinical systems (EMIS experience desirable)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Sutton Road Surgery

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