KEY DUTIES AND RESPONSIBILITIES
1. Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
2. The ordering and effective stock control of materials using the necessary documentation.
3. Report any faulty equipment, machinery or potential hazards to management immediately and take corrective action to make the area safe.
4. Supervise and train staff, carrying out full induction training, apportioning of workloads, contributing to staff performance reviews and arranging appropriate cover in the event of sickness or absence.
5. There may be a responsibility for key holding for entering and leaving work areas and ensuring premises are left safe and secure. There will not be any responsibility for call outs.
6. Cleaning in all relevant areas including the operation of powered equipment, lifting & handing and climbing of stairs.
7. Ensure the safe and correct use of materials, chemicals and equipment.
8. Deliver the highest possible standard of customer service
9. Ensure the team adheres to the operational procedures, High Life Highland policies and procedures, guidance and training given.
10. Ensure that the level of cleanliness and hygiene across the facility meets the high standards expected by High Life Highland.
11. Attend training any training, online or in person, and attend meetings as requested by management.
12. Ensure that all equipment is maintained in good working order and operated safely at all times and any damaged equipment, area or building fabric is reported immediately.
13. Pursue continuous professional development and contribute to the continuous improvement of Inverness Castle Experience and High Life Highland as a whole.
HIGH LIFE HIGHLAND JOB DESCRIPTION
14. Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
15. Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the Inverness Castle Experience team.
16. Work on a rota basis, which will include some evenings, weekends and bank holidays, ensure you are up to date with your rostered shifts and give advance notice of any leave requests for consideration.
17. Undertake all tasks in accordance with High Life Highland policies and procedures, including General Data Protection Regulations, health and safety procedures, relevant checks, reporting any concerns to management to ensure corrective action is taken.
#J-18808-Ljbffr