Overview
INTERNAL APPLICANTS MUST APPLY VIA MYSELF North Lanarkshire Council, as one of Scotland’s largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.
Based within the Housing Locality team you will be operationally responsible for assisting the Housing Service Manager in service provision and advice to a wide client group including tenants from local authorities, Registered Social Landlords, and home owners in relation to estate management, rent arrears prevention and recovery, dealing with anti-social behaviour, homelessness and allocations enquiries and related administrative functions within your area of work. You will also be operationally responsible for the regulated service of housing support, older persons housing and temporary accommodation. You will also deputise for the Housing Service Manager as required.
Responsibilities
* Assist the Housing Service Manager in service provision and advice to a wide client group including tenants from local authorities, Registered Social Landlords, and home owners in relation to estate management, rent arrears prevention and recovery, anti-social behaviour, homelessness and allocations enquiries and related administrative functions.
* Be responsible for the regulated service of housing support, older persons housing and temporary accommodation.
* Deputise for the Housing Service Manager as required.
Qualifications and experience
* CIH Level 4 Diploma in Housing Studies or educated to SVQ level 3 / HNC / equivalent in a relevant discipline with extended experience, including management/monitoring of budgets (essential).
* Experience of staff supervision, managing and reviewing performance to achieve objectives, managing employees and processes, and experience of service development (essential).
* Sound knowledge of housing-related legislation and experience with resident consultation and promoting resident and community activities. IT and report writing skills are essential.
* Registration or eligibility for registration with the Scottish Social Services Council (SSSC).
* PVG Scheme membership through Disclosure Scotland before commencing in the role and satisfactory membership check.
Other requirements
* Participation in the Out of Hours Homeless Standby Service Escalation Officer roster during evenings and weekends; payments for Standby periods are in accordance with the SJC Salaries Agreement.
* Working pattern: every Monday, Tuesday and alternate Wednesdays.
Benefits and commitments
* Flexible working options and Smarter Working Policy.
* 27 days annual leave plus 6 public holidays; a wide range of benefits and access to learning and development through LearnNL.
* Easy access to information on local authority careers and opportunities.
* Disability Confident Leader with guaranteed interview for applicants who consider themselves disabled and meet essential criteria.
* Armed Forces Community Covenant with guaranteed interview for service leavers, spouses, reservists and veterans who meet essential criteria.
* North Lanarkshire Council is committed to #KeepingThePromise for care-experienced people (guaranteed interview if eligible).
* Commitment to Fair Work principles and a link to further information.
* Alternative Application Packs available in other formats (Large Print, Braille, Audio); request via phone 01698 403151.
* Easy Read documents available to explain the process and selection.
How to apply and notes
PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.
#J-18808-Ljbffr