Detailed job description
and main responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification
Person specification
Education/ Qualifications
Essential criteria
1. 5 GCSEs, graded at C or above, or equivalent.
2. Educated to A-level/NVQ level 3
3. Knowledge of data entry and associated software acquired via diploma or equivalent experience/ qualification
Knowledge & Experience
Essential criteria
4. Knowledge and skills using Cerner
5. Previous NHS Experience
6. Extensive experience of Microsoft Office applications and database software
7. Experience of working in busy office environment
8. Experience in maintaining and updating databases
9. Accurate data entry and keyboard skills
10. Experience of organizing and prioritizing own workload
11. Experience in a patient focused or customer service role, preferably within health or social care
Skills, Abilities & Attributes
Essential criteria
12. Excellent interpersonal skills, including verbal and written communication and excellent telephone manner
13. Good planning/ time management with the ability to work to deadlines under pressure and multitask
14. Numerate, with experience in using manual and computerised data collection systems and demonstrating proficient keyboard/ data entry skills
15. Able to work without supervision
16. Able to work as part of a team and support colleagues
17. Able to work at a computer for prolonged periods of time
18. Excellent attention to detail
HEART values
Essential criteria
19. Demonstrate commitment to Trust HEART values: honesty, equity, accountability, respect, and teamwork.
20. Demonstrate commitment to place Quality at our HEART