Job Title: Distribution Senior Supervisor
Salary: £28,600 - £30,100 per annum
Location: Whittlesford, UK
Contract: Permanent, Full Time – 35 hours per week
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We have an exciting opportunity to join Group Print and Operations as a Distribution Senior Supervisor, where you'll be part of a dynamic team ensuring our examination material reaches our learners all over the world.
About the role
Have you ever thought about what happens once an exam paper is created and finalised? You might be surprised at how complex it is. At Group Print and Operations, each year we securely print over half a billion A4 sides of question papers. With our partners, we safely deliver them to millions of learns, in thousands of schools, spread over 170 different countries. Find out more about our distribution centre and what we do by watching our short video here.
As a Distribution Senior Supervisor in our Pre Exams department, you will oversee a dedicated team and coordinate the processing of examination materials. In this role, you will ensure accuracy, quality, and confidentiality while fostering a culture of continuous improvement.
Key Responsibilities:
* Health, Safety, and Wellbeing: Actively support and promote our Health, Safety and Wellbeing policies and programmes.
* Confidentiality: Maintain the integrity and availability of all materials.
* Team Coordination: Plan and schedule team activities, liaise with stakeholders, and allocate resources to meet deadlines.
* Performance Management: Conduct employee appraisals, identify training needs, and lead your team to success.
* Stakeholder Relationships: Build and maintain professional relationships, provide guidance, and respond to queries.
* Budget Assistance: Assist with planning departmental budgets and provide data for forecasting.
* Documentation: Contribute to the management and maintenance of departmental documents and procedures.
* Continuous Improvement: Promote a culture of continuous improvement by encouraging idea generation and acknowledging achievements.
You may be required to work additional hours or shift patterns during peak periods.
About you
You will have a strong educational background and a solid understanding of health and safety policies and procedures. Experience in a production or distribution environment and familiarity with SLAs and benchmarks would be advantageous.
You will be proficient in Microsoft Office and ideally have experience with database systems and possess excellent time management skills, a high attention to quality, and the ability to develop and maintain clear procedures. Strong communication skills are essential, as is the ability to build and maintain professional relationships with stakeholders and colleagues.
We are looking for someone with proven conflict and change management skills, who can motivate and lead a team effectively. The ability to plan and prioritise work, analyse and interpret data, and work to strict deadlines and SLAs is crucial. If you are a proactive and dedicated professional with a passion for continuous improvement, we would love to hear from you!
If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
* 28 days annual leave plus bank holidays
* Private medical and Permanent Health Insurance
* Discretionary annual bonus
* Group personal pension scheme
* Life assurance up to 4 x annual salary
* Green travel schemes
Ready to pursue your potential? Apply now.
We review applications on an ongoing basis, with a closing date for all applications being 1st June 2025 although we may close it earlier if suitable candidates are identified. Interviews are scheduled to take place week commencing 9th June 2025.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements.
Why join us
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
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