Job Description
We're looking for a friendly, motivated and professional Customer Service Advisor to join the Customer Service team on a 12-month fixed-term contract, covering maternity leave.\n\nYou'll work five days a week across Monday to Sunday (with a day off during the week if you work a weekend), on rotating shifts between 7:30am and 8:00pm - for example, 7:30-3:30, 8-4, 9-5, 10-6, or 12-8.\n\nThis role is perfect for someone who enjoys variety, teamwork, and making a difference in every customer interaction.\n\nBenefits:\n\nPrivate healthcare\n25 days holiday + bank holidays\nEmployees assistance programme\nSalary sacrifice pension\nElectric car scheme\nCycle to work schemeAs the Customer Service Advisor, you will be responsible for:\n\nHandling inbound telephone calls promptly.\nProactively resolving customer enquiries.\nProducing quotations and estimates.\nProcessing purchase orders.\nCoordinating email traffic within shared inboxes.The successful Customer Service Advisor will have the following related skills / experience:\n\nStrong communication skills\nIntermediate IT skills to include Excel, Word and Outlook\nStrong attention to detail\nSelf-motivated with a flexible can-do at...