Job Title: Quality Assurance Manager
Salary: £43,000/£45,000
Location: Banbury
Reporting to: Lead Quality Manager
We are seeking an experienced and highly motivated Quality Assurance Manager to join our team. The successful candidate will have management experience in a certified or regulated environment (e.g., ISO 9001) and a strong health and safety background within a manufacturing setting. This role requires a proactive, professional, and personable approach, coupled with excellent organisational, communication, and analytical skills.
This position is responsible for embedding a culture of quality, ensuring process control, and maintaining compliance with ISO 9001 standards while driving excellence across manufacturing processes.
Key Responsibilities
Quality Management
Manage the full documentation of the ISO 9001 certified quality system.
Facilitate 3rd party certification audits and liaise with relevant bodies.
Ensure adherence to company policies, processes, and procedures, reviewing them regularly.
Collaborate with management teams on process improvements and report to senior leadership.
Maintain registers and documentation to ensure processes are followed.
Oversee design quality standards, procedures, and specifications.
Lead bi-annual management review meetings.
Health and Safety
Implement, integrate, and oversee health and safety standards across the business.
Chair Health and Safety Committee meetings and coordinate timely action on all items.
Create and review health and safety documentation, ensuring regular updates.
Conduct risk assessments with production teams and monitor associated risks.
Work with facilities management on safety issues related to the workplace.
Ensure safe working practices are adhered to and report issues to senior leadership.
Training, Procedures, and Quality
Maintain robust training matrices and ensure staff have necessary skills.
Oversee training documentation for manufacturing and service teams, reviewing regularly.
Audit documentation to verify process accuracy, including work-in-progress travellers, drawings, and kits.
Manage change requests and assess impacts on processes.
Maintain CAR/NCR registers, conduct reviews, and report trends.
Spot-check production processes, investigate issues, and initiate corrective actions.
Review sign-off and PDI documentation, implementing changes as needed.
Serve as process owner for Engineering Change Management systems.
Conduct internal audits, supplier management, and continuous improvement initiatives.
Required Skills and Experience
Experience in quality management in a certified environment (ISO 9001).
CQI experience and ISO 9001 Lead Auditor certification.
NEBOSH or IOSH health and safety qualification.
Knowledge of Six Sigma principles.
Competent with Microsoft Office and other database systems.
Strong leadership and team management skills.
First Aid, Fire Marshall, and COSHH awareness training (desirable).
Personal Attributes
Proactive, confident, and able to work independently.
Strong interpersonal and communication skills.
Excellent organisational, analytical, and problem-solving abilities.
Meticulous attention to detail, accuracy, and integrity.
Ability to maintain confidentiality and exercise discretion.
Working Hours and Benefits
Monday to Friday, 8:45 am – 4:45 pm.
25 days annual leave plus bank holidays.
Company pension scheme.
Employee discount schemes for shopping, entertainment, holidays, and fitness.
Access to an Employee Assistance Program offering confidential support and webinars.
Full induction and ongoing training relevant to the role.
Opportunities for career development via structured development plans.
If this role looks of interest please contact dan walton on (phone number removed) or
SER-INa