Job Description
Who are Diligenta? Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. We drive a culture that is founded on positive change and development.Summary of the role: An exciting opportunity has arisen for a Recruitment Partner to join the Operations function at Diligenta. In this role, you’ll coordinate and deliver volume recruitment for the Standard Life account, ensuring all activity is managed and cascaded in line with corporate processes and expectations. You’ll build strong internal and external relationships, support account-wide recruitment projects, and develop hiring managers while ensuring full compliance across recruitment, vetting, and onboarding. You’ll act as the main point of contact for the account, working proactively with RPO partners and stakeholders to ensure a smooth and effective hiring experience for candidates and new starters. This position is ideal for someone with volume recruitment experience who thrives in a fast-paced, dynamic environment.Benefits:
* 33 days’ holiday including Bank Holidays, plus your birthday off.
* Eligibility for an annual discretionary bonus scheme.
* Personal and career development opportunities to progress your aspirations within the company.
* Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods.
* Cycle to Work Scheme & Interest free Season Ticket loans.
* A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
* A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave.
* A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection.
* Apply to find out about our other benefits.
What you’ll be doing:
* Act as the main point of contact for all recruitment and vetting queries, coordinating activity with hiring managers and ensuring a smooth candidate and new-starter experience.
* Produce and share accurate MI to keep stakeholders informed of progress, compliance and any issues requiring escalation.
* Use data and reporting to identify recruitment, vetting and onboarding challenges, recommending solutions and improvements to processes and attraction strategies.
* Champion an excellent candidate journey by coaching hiring managers and agencies where needed, ensuring best-practice system use and consistent standards.
* Support or lead local recruitment activity, including recruitment fairs, open days and promotional initiatives, while driving continuous improvement across the recruitment lifecycle.
* Contribute to employer brand and D&I initiatives, maintain recruitment toolkits, and support an SLA-driven, compliant approach to all recruitment and onboarding activity.
What we’re looking for:
* Strong experience in volume recruitment, vetting and onboarding, with a good understanding of end-to-end recruitment processes and a desire to develop further through relevant accreditation.
* Proven background as a subject matter expert in recruitment operations, able to identify process gaps and drive improvements that enhance efficiency and compliance.
* Excellent communication and relationship-building skills, able to engage, advise and influence stakeholders at all levels, and clearly explain complex issues when needed.
* Strong analytical ability with confidence in interpreting data, producing MI, spotting trends and making evidence-based recommendations while meeting SLAs and KPIs.
* A proactive, empathetic and organised approach, able to manage multiple priorities, handle confidential information, and stay calm under pressure while influencing senior stakeholders effectively.
* Credible and relatable, with strong people skills and the ability to build trust, understand emotional cues and support others to achieve fair, realistic outcomes.
If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.Ready to take the next step in your career? Apply today and become part of our innovative team!