We are currently seeking an experienced Internal Sales Manager to join a well-established, family-run SME based in Doncaster. Your role as an Internal Sales Manager is to co-ordinate and lead the internal sales and sales support teams, working closely with Sales Management to hit the company sales targets and deliver on the strategy. You will also be responsible for managing and developing several key potential accounts and working with Sales Management to achieve this.
Key duties and responsibilities....
* Holding the Internal team members accountable to their targets, KPI’s, key roles and responsibilities.
* Supervision, guidance, support, instruction and training for the development of skill, knowledge and awareness relative to the Internal sales and sales support team operational requirements.
* Liaising with sales management on key opportunities and threats.
* Delivering high levels of staff engagement using the 1-2-1 reviews along with the counselling and coaching of colleagues as required.
* Carry out and investigate processes and where appropriate take the relevant disciplinary action up to and including verbal warning.
* Ensure that all areas of responsibility are staffed commensurate to the achievement of scheduled planned tasks.
* Ensure that accurate records are maintained against all activity under Internal sales team procedures.
* Gain a thorough understanding of sales operating processes and implement improvements where needed.
Requirements
* Work with other team leaders to deliver on company vision
* People management skills
* Coaching, mentoring and training team members
* Process orientated with an appreciation of customer requirements
* Performance management through the use of KPI’s
* Provision of meaningful reports including KPI reports and customer reports to Sales
* Enthusiasm and drive with a can-do attitude
* Can communicate clearly both written and oral at all levels
* Able to work on own initiative and to deadlines
* IT literate
* Sage system literate (Desirable but not essential)
Hours: Mon-Fri 7.30am – 5.00pm
Benefits
Salary- £50,000 Plus Bonus
Free parking
Flexibility on hours
Loyalty scheme