Two Roles Available:
* Senior Claims Adjuster – Financial Institutions
* Senior Claims Adjuster – Financial Institutions & Cyber (Cyber experience essential)
Core Purpose: Manage and resolve large, complex, and multi-jurisdictional FI claims; provide technical expertise; act as a key contact for stakeholders and maintain a leading FI portfolio.
Key Responsibilities:
* Manage a caseload of high-value claims, often exceeding USD 1,000,000
* Handle complex multi-jurisdictional FI losses
* Ensure accuracy in financial recording, reserving, and reporting within governance standards
* Act as a primary contact for brokers, clients, underwriters, and other stakeholders
* Support and strengthen the mature FI book
* Provide technical support, guidance, and feedback to colleagues and stakeholders
* Deliver efficient, fair, and timely outcomes to clients, ensuring compliance with company policies and regulatory standards
* Represent the company in client, broker, and market meetings as required
Skills & Experience:
* Strong Professional & Financial Lines claims experience
* Proven technical expertise in handling multi-jurisdictional claims
* Skilled communicator, confident when working with both internal and external stakeholders
* High level of accountability, integrity, and ethical decision-making
* Strong work ethic, with the ability to manage large and complex caseloads