Our customer is part of a group that designs, installs, and maintains a range of low-carbon energy solutions, including Combined Heat and Power (CHP) units, ground source heat pumps, and air source heat pumps. Our innovative and energy-efficient systems help businesses reduce costs, improve sustainability, and achieve long-term energy resilience. Role Overview We are looking for a proactive and organized Service Delivery Manager to play a key role in supporting our field engineers with both maintenance and project operations. This role will involve coordinating planned maintenance schedules, managing breakdown responses, sourcing essential parts, and liaising with clients to ensure efficient service delivery. The ideal candidate will have strong problem-solving abilities, excellent coordination skills, and a proactive approach to managing operational tasks that support engineering teams. Key Responsibilities: * Field Engineer Support – Ensure engineers have the necessary resources, tools, and information to carry out maintenance and project work efficiently. * Maintenance Coordination – Oversee planned maintenance schedules for CHP units, ground source heat pumps, and air source heat pumps, ensuring timely servicing and system reliability. * Breakdown Management – Act as the first point of contact for urgent repairs, coordinating rapid response efforts and ensuring excellent customer service. * Parts...