About the Role
We are looking for a Service Engineer to join our growing service team. You will be responsible for servicing, maintaining, and repairing recycling equipment on both a scheduled and reactive basis, ensuring high standards of work and outstanding customer service. You’ll work closely with the Service Planning Supervisor, Technical Manager, and Operations Director to ensure safe and efficient delivery of service.
Key Responsibilities for the service engineer
Perform routine and emergency maintenance on recycling equipment
Work within customer SLA (Service Level Agreement) requirements
Communicate effectively with the Service Planning and Field Supervisors
Maintain accurate records of work completed, time on site, and parts used
Diagnose faults using hydraulic and electrical diagrams and testing equipment
Support the sales team by passing on any potential business leads
Occasionally work outside of your area or stay overnight when required
Ensure compliance with company health & safety policies and procedures
Maintain van stock levels and ensure PPE, tools, and vehicle are kept in good condition
Service engineer, what we need from candidate:
Proven fault-finding and diagnostic skills
Understanding of hydraulic and electrical systems
Experience reading and interpreting technical circuit diagrams
Comfortable working independently and managing your own schedule
Excellent communication and customer service skills
Full UK driving licence
Desirable Qualifications
City & Guilds or NVQ Level 3 in Electrical or Mechanical Engineering
Experience using electrical and hydraulic test equipment
Familiarity with single and three-phase systems
Background in waste, plant, recycling, or similar equipment servicing
Benefits
Competitive salary and overtime pay
Company vehicle and fuel card
Ongoing training and development
PPE and tools provided
25 days holiday + bank holidays
Pension scheme
Career progression opportunities