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Head of product design (ux/ui)

Exeter
IMP Software
Head of product
Posted: 20 October
Offer description

Head of Product Design (UX/UI)

£65‑80K


About IMP Software

Founded by a team of financial experts and ex‑MAT professionals, IMP Software empowers multi‑academy trusts with budgeting, forecasting and reporting tools designed specifically for them. We are trusted by trusts across the country to deliver smarter MAT finance and are at the forefront of innovation in the MAT finance sector.


Why Join Us?

At IMP we understand that our success is directly tied to the quality of our team. We offer fantastic career progression, a respectful, fun and supportive culture, flexible working, regular socials and funded/encouraged CPD.


Role Overview

We’re looking for a Head of Design to shape the future of product design at IMP. This is a strategic and hands‑on role, ideal for someone who thrives in a fast‑growing SaaS environment and is passionate about solving complex user problems through elegant design.


Key Responsibilities

* Design Leadership
o Build and lead a high‑performing design team, fostering a culture of creativity, inclusion and excellence.
o Define and evolve the design vision and strategy in alignment with product and business goals.
o Establish scalable design processes that integrate seamlessly with product development.
o Advocate for design thinking and accessibility across the organisation.
o Define, introduce and track KPIs to measure design team impact and efficiency.
o Drive design to be a core consideration in decision‑making.
o Mentor and manage designers, fostering continuous improvement.
* Product Design
o Lead end‑to‑end design for strategic product initiatives, from discovery to delivery.
o Collaborate cross‑functionally to shape product strategy and ensure design feasibility.
o Own and evolve the design system to support consistency, scalability and speed.
o Partner with Product to continuously improve the product development lifecycle.
* User Research & Validation
o Champion user research and validation practices to inform product decisions.
o Translate user insights into actionable design and product improvements.
o Define and track UX metrics to measure user satisfaction and product usability.
o Embed empathy for users in every stage of the design process.
* Cross‑Functional Collaboration
o Act as a strategic partner to Product, Engineering and Customer Success teams.
o Align design efforts with business goals and user needs.
o Communicate design rationale effectively to stakeholders at all levels.


Skills & Experience

* Proven experience leading design in a SaaS or B2B environment.
* Track record of building and scaling design teams and systems.
* Strong portfolio showcasing strategic thinking and measurable impact.
* Deep proficiency in modern design tools (e.g., Figma).
* Strong understanding of accessibility, responsive design and front‑end technologies.


Preferred Qualifications

* Experience in finance, education or enterprise software.
* Familiarity with Blazor or component‑based frameworks.
* Experience with Telerik or similar design systems.


Benefits

* 27 days of holiday per year plus bank holidays
* AXA Health insurance including dental and mental health
* Broadband allowance
* Home office stipend
* Life assurance (4 × basic salary)
* Encouraged and funded CPD

Please send your CV and a personal statement outlining why you’re a good fit to careers@impsoftware.co.uk.

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