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Client Project Support Officer, Manchester
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Client:
Salix
Location:
Manchester, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
2
Posted:
22.08.2023
Expiry Date:
06.10.2023
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Job Description:
12 Month Fixed Term Contract
As a Client Support Officer, you will be responsible for supporting and monitoring the delivery of UK public sector decarbonisation projects funded through grants and loan programmes by BEIS, Scottish, and Welsh Governments. You will be part of one of Salix’s programme delivery teams, managed by a programme coordinator and a programme manager.
Your responsibilities will include ensuring project compliance with Salix’s funding requirements, building strong client relationships, and being the first point of contact for queries. You will support approximately 20 projects with a total value of £50m. Additionally, you will participate in team meetings and contribute to improving processes and systems within the company.
Key Responsibilities:
* Develop strong customer relationships through meaningful site visits.
* Maintain the integrity of client project data using CRM systems.
* Analyse data to produce insightful reports for the board and funders.
* Manage daily tasks efficiently in a dynamic environment.
* Oversee payment processing and cash flow forecasting accurately.
* Draft impactful letters and review legal documents diligently.
* Create reports and presentations highlighting project contributions.
* Respond promptly to internal and client queries.
* Collaborate with the Communications and PR team to share insights and prepare materials for events, conferences, and webinars.
* Participate in organizational activities, cross-team collaborations, and charity initiatives.
* Promote health and safety standards within the team, fostering a culture of well-being.
What We Offer
* 28 days annual leave
* Contributory pension scheme
* Public transport support
* Access to an Employee Assistance Program
* Supported training and development budget
Salix encourages applications from all backgrounds and is committed to diversity and inclusion. Applicants are asked to complete a diversity and equality form via the provided link.
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