As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We build strong customer relationships to create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages potential, owns personal development, and builds lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same. Your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions.
2. Demonstrating our innovative products and state-of-the-art software on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.
WHAT DO WE OFFER?
At Hilti, we foster a passionate, inclusive, and performance-driven culture. You will be part of a supportive environment where your growth is encouraged, and your results are recognized and rewarded. Benefits include:
* Extensive onboarding and training, plus company-wide events in Manchester.
* Incentives for top performers, including trips to New York City, Milan, and Miami.
* A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
WHAT YOU NEED IS:
Key qualities and skills include:
* Customer-facing/sales experience in any industry.
* Solution-oriented mindset to identify customer pain points and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, integrity.
* Resilience and adaptability to engage with all customer levels.
* Motivation and drive to succeed and overcome challenges.
* Curiosity and passion for learning and growth.
* Excellent organizational skills for managing time and priorities independently.
* Essential: Full manual UK driving license to visit customers on-site five days a week, Monday to Friday. Please disclose points and expiry dates if applicable.
WHO SHOULD APPLY?
We welcome candidates from diverse backgrounds, including those with no prior sales or construction experience. Success at Hilti depends on teamwork and ability, regardless of background. Please apply for only one role; the team will assign you where your skills best fit.
Click 'Apply Now' to upload your CV and answer short questions. The process takes approximately 90 seconds. If selected, you will complete a fun online assessment and a short pre-recorded video interview—please check your junk mail for these communications.
For application support, contact [emailprotected]. The process includes three stages: a regional manager interview, a day-in-the-life 'field ride,' and a final interview with a Sales Director. We will cover your travel expenses for in-person meetings.
If no suitable role is available currently, we will keep your details in our talent pool for future opportunities and stay in touch.
Hilti is committed to equal opportunity employment and values contributions from all team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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