Prime Electrical Distributors is a trusted Electrical Distributor specializing in servicing the electrical wholesale industry. Dedicated to meeting the needs of customers, the company provides high-quality products tailored for industry professionals. Known for its reliable services and a customer-centric approach, Prime Electrical Distributors is committed to offering excellent support and solutions. Our mission is to establish long-term relationships by delivering value and ensuring customer satisfaction.
Role Description
This is a full-time on-site role for an Internal Account Executive based in Walsall. The Internal Account Executive will be responsible for managing customer accounts, building and maintaining strong relationships, processing orders, and identifying new business opportunities. This role involves responding to customer inquiries, providing product knowledge, coordinating with internal teams, and ensuring customer satisfaction through effective account management practices.
Qualifications
* Strong interpersonal and communication skills to engage with clients and internal teams effectively
* Experience in building and maintaining customer relationships, along with excellent customer service skills
* Ability to process orders accurately and manage multiple accounts
* Proficiency in organizational and time-management skills to organize workflows
* Previous experience in the electrical wholesale industry or a related field is a plus
* Familiarity with basic computer systems and customer relationship management (CRM) tools
* Proactive approach with the ability to identify and maximize business opportunities
* High level of professionalism and problem-solving abilities
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