Customer Service/Debt Recovery Advisor
Location: Warrington
Pay: £12.21 – £13.25 per hour
Hours: Monday to Friday, 8:30am – 5:00pm
We are currently recruiting for a Customer Service/Debt Recovery Advisor to join a busy and fast-paced team based in Warrington. This is a temporary position with the potential for ongoing work for the right candidate.
In this role, you will be responsible for handling customer enquiries, making inbound and outbound calls, completing data entry tasks, and supporting the recovery of outstanding accounts while delivering a professional and efficient service.
Key responsibilities may include:
Handling customer queries via phone and email
Making outbound calls regarding account balances and payments
Setting up and managing payment arrangements
Accurate data entry and updating internal systems
Maintaining detailed and up-to-date customer records
Providing a high standard of customer service The ideal candidate will have:
Strong communication skills
A confident and professional telephone manner
Good attention to detail
Basic IT and data entry skills
The ability to work independently and as part of a team Previous experience in customer service, call handling, or collections would be beneficial but not essential, as training will be provided.
Apply now to be considered, or call the Commercial Team on (phone number removed) for further details