Fort Garry Industries is Canada's most trusted truck andtrailer parts, sales and service provider. The Fort Garry Industries group ofcompanies has over 500 employees with locations across Canada.
Withover 100 years of service under our belt, Fort Garry Industries is alwaysexpanding and looking for talented and motivated people to join our team andhelp with our continued success!
Fort Garry Industries has an exciting opportunity for a Parts Counter Sales Representative to join our team at our Chatham location.
What YouWill Do
* As an industry expert, you will sell aftermarket heavy-duty parts tocustomers and build long-lasting customer relationships
* Optimize each transaction by advising on products, product applications, returns, warranty claims, and specialorders to meet all customer needs
* Answer customer questions about products, prices, availability, product catalogues, and features
* Assist with cash and/or national accounts
* Followcompany procedures for sales pricing, processing approved credits, invoicing, and freight billing for customers and/or product defects
* Complete onlinetraining as needed and champion brand lines or products
* Uphold and embody FGI Customer Service Standards and Core Values with customers, colleagues, and stakeholders
* Champion FGI's safety culture by performing all duties within established procedures and practices
* May beassigned special projects
* Maydeliver parts to customers with a company vehicle
* May operatea forklift within the branch
* Otherduties as assigned
What We Require:
* High school diploma or other high school equivalence certificate
* 1-5 years of experience selling heavy-duty parts preferred and/orknowledge of HD trucks or the agricultural industry
* MUST beable to meetthe physical requirements: Able to lift parts upwards of 50 -75 lbs., use ladders atvarying heights, frequently walk in a large warehouse
* Demonstrated excellentcustomer service skills – dedicated to exceeding the expectations of internaland external customers.
* Strong written and verbalskills – ability to write and speak succinctly with customers and colleagues.
* Basic to proficient knowledge of Microsoft OfficeSuite (email, Word, Excel) and ability to learn in-house systems.
* Completion of a parts technician trades program is an asset
* Proficiency with multiple languages an asset
What We Offer:
* A Highly Competitive Wage – eligible for a yearly bonus
* Dental/Vision Benefits
* Health Spending Account
* Sick Pay Allowance
* Employee and Family Assistance Program
* DPSP and GRSP
* A Continuous Learning Environment
* A Casual Dress Code
* A Fun and Supportive Work Environment
Fort Garry Industries welcomes and encouragesapplications from people with disabilities. Accommodations are available uponrequest for candidates taking part in all aspects of the recruitment andselection process.
Fort Garry Industries iscommitted to the principle of Employment Equity. It is our goal to achieve aworkforce that is reflective of the citizens we serve. Employment Equitypromotes the principles of fairness, merit and equitable employment representation.Fort Garry Industriesvalues diversity inthe workplace. Women, Indigenous People, Visible Minorities and Individualswith Disabilities are encouraged to apply and self-identify. The more inclusive we are, the better our work willbe. Creating a culture of equality isn’t just the right thing to do, it’s alsothe smart thing.
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