Location
Manchester Market Street Store
Salary
£13.72 per hour plus bonus and benefits
Working Hours
Part time 16 hours per week, including weekends and bank holidays
What you’ll do
Create & maintain rapport with the customer, understand and meet their needs, deliver a brilliant customer experience that is right first time, while also exceeding sales targets both individually and as a team. Approach every interaction as an opportunity to increase revenue and customer experience, using solution‑based selling and offering products and services that meet the customer’s needs.
* Provide expert knowledge of Vodafone products, services, and processes and their unique selling points throughout a customer’s relationship with us
* Always act with good conduct, ensuring our customers are given correct and relevant information and that their needs are met and they can make informed decisions
* Deliver exceptional service to Vodafone customers and take personal ownership for meeting their needs
* Meet and exceed individual sales targets and ensure compliance against key metrics
* Undertake regular learning and development and align with company and FCA requirements
* Adhere to company and regulatory policies and guidelines
* Partake in Vodafone’s security vetting process whenever required
Who you are
* Level‑headed, with a mature mind‑set
* Enthusiastic, energetic and driven
* Can commit to weekend work as well as weekdays
What we offer
* Great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work
* Benefits such as discounts, vouchers, a pension plan and more
* Learning tools and parental leave policies
Need to Know
Regulated by the Financial Conduct Authority. All offers of employment for this role are subject to background checks, including DBS and financial checks to meet regulator standards.
Accessibility
We comply with reasonable adjustments for accessibility. For details, refer to our Accessibility section on the Careers website.
EEO Statement
We are an equal opportunity employer and welcome applications from all qualified candidates. Your experience will be assessed based on your skills and potential.
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