Position: Transactional Processing Manager
Contract: Permanent
Location: Sutton Coldfield - Hybrid (3 days office-based, 2 days home working)
Salary: Up to £65,000 per annum
Intro to the role
We are looking for an accomplished and forward-thinking Transactional Processing Manager to lead and modernise our core transactional finance operations. This is a pivotal leadership role responsible for driving operational excellence across Accounts Payable, Accounts Receivable, and Treasury, while strengthening controls, embedding automation, and delivering continuous improvement at scale.
This role offers the opportunity to shape a high-performing finance operation that underpins Dignity's financial strength and long-term performance.
Your role in our story
Reporting to the Director of Finance Operations, you will sit within the Finance leadership team and lead the teams responsible for day-to-day transactional finance delivery. You will combine strategic oversight with hands-on leadership, setting direction, developing capability and ensuring the accuracy, timeliness and integrity of our transactional processes.
You will play a key role in strengthening governance, improving efficiency and partnering with stakeholders across Finance and IT to modernise systems and ways of working.
Why choose us? Competitive annual salary
Company bonus scheme (10%)
25 days holiday plus bank holidays
Pension scheme with 4% matched contribution
Life assurance
Hybrid working model
Free on-site parking
Your impact and responsibilities
As a Transactional Processing Manager, you will: Lead, develop and motivate transactional finance teams, creating a culture of accountability, collaboration and continuous improvement
Own and optimise end-to-end transactional finance processes across Accounts Payable, Accounts Receivable and Treasury
Drive automation and digital transformation initiatives to improve efficiency, accuracy and control
Ensure robust governance, internal controls and full compliance with regulatory and audit requirements
Act as a senior point of contact for internal and external audits relating to transactional finance
Partner with Finance and IT colleagues to streamline workflows and integrate systems
Monitor performance against KPIs and service-level standards, providing transparent reporting and insight to senior leaders
Support month-end and year-end close activities, ensuring consistency, quality and timeliness of outputs
Skills and knowledge
We are looking for someone with: Significant experience leading transactional finance operations (AP, AR and Treasury)
A strong track record of delivering process improvement and automation initiatives
Experience working with ERP systems such as SAP, Oracle or Microsoft Dynamics
Sound knowledge of financial controls, governance and audit requirements
Strong leadership and people management capability, with experience developing high-performing teams
Excellent stakeholder engagement and communication skills
Advanced Excel and strong analytical capability
A professional finance qualification (e.g. ACCA or AAT) is desirable but not essential
Why this matters You will play a critical role in strengthening the financial foundations of Dignity
Your work will directly improve efficiency, control and service delivery across the organisation
You will help modernise finance operations through automation and best-practice processes
This role offers genuine scope to shape, influence and leave a lasting impact
What are the next steps?
To be considered for this role, please submit your application via the Apply button, where a member of our Talent team will review your application.
About us
We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 580 branches, and 46 crematoria. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion and professionalism.
We are now building the UK's leading end-of-life company. As part of the Dignity Group, we also operate Farewill, the country's most prominent will writer and one of the UK's top probate providers, supporting families before, during and after life's most important moments.
FCA statement
The FCA regulates us so that some roles may be subject to background checks.
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Equality, diversity and inclusion
We know that diverse teams make better decisions, build better products and create a better place to work. Whoever you are, wherever you're from and whatever your life looks like, we'd love to hear from you. If you need any adjustments to make the process more accessible, please let us know.
Any unsolicited submissions from agencies will be treated as direct applications from the candidate, and no fees will be payable.
We reserve the right, depending on application volume, to close or extend the closing dates for positions; we therefore recommend applying early.
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